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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Greg Tigges

Greg Tigges

May 1, 2025

5  out of  5
rating by Greg Tigges
"Always get top notch service and attention when I work with Doug, Julie, Kris or anyone at the Carroll office. Great to work with and they always have me covered!"
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Matthew Hensel

April 24, 2025

5  out of  5
rating by Matthew Hensel
"Amazing customer service!! Kris has been awesome to work with and if I have any questions at all she's very willing to find me an answer if she doesn't know it right off the top of her head!!"
We responded:
"Thank you, Matt! We’re thrilled to know you had a positive experience with Kris; your satisfaction is our top priority! Thank you for your business!"
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Gregg Taylor

April 9, 2025

5  out of  5
rating by Gregg Taylor
"I am always happy with the service from Tawnya at State Farm. She addresses all my questions, responds timely, and was super helpful when reviewing my policy with her. Thank you for your assistance. Jen Taylor"
We responded:
"Hi Jen & Gregg, thanks for your great comments about Tawnya. I absolutely agree with you. She's a huge part of our team here. Thanks for recognizing her great work, and thanks for your business. Doug"
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geri stofer

March 31, 2025

5  out of  5
rating by geri stofer
"Went over our homeowners & car insurance to make sure our needs were met. They are very knowledgeable and helpful anytime you have questions."
We responded:
"Hi Geri! Hey, thanks for the nice comments! We sure appreciate you. Doug"
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Deb Mauricio

March 27, 2025

5  out of  5
rating by Deb Mauricio
"I’ve been with Doug Gifford’s team for almost 20 years, and their exceptional service has kept me a loyal customer. Doug and his team consistently go above and beyond with their knowledge, responsiveness, and personal approach. They take the time to understand my needs and offer thoughtful, tailored solutions. Whether handling routine questions or navigating more complex situations, they do so with professionalism and genuine care. I highly recommend Doug Gifford and his team for their outstanding customer service and dedication."
We responded:
"Thanks for the great comments about our team here Deb! I sure think they are great, too! We appreciate you. Doug"
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Dane Mehring

March 14, 2025

5  out of  5
rating by Dane Mehring
"I have to give Kris Trecker an A+ for customer service! Her knowledge & enthusiasm made the transition for me easier than I could’ve imagined. 10/10 would recommend!"
We responded:
"Hi Dane! Thanks for the kind words about Kris, and we sure agree with you! Thank you, Doug"
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Billie Jo Furrer

March 10, 2025

5  out of  5
rating by Billie Jo Furrer
"We switched to State Farm not long ago but are incredibly happy! Tawnya was able to get us a better rate with more a more realistic policy and they made the claim we needed to file easy to deal with and answered all of our endless questions."
We responded:
"Thank you for switching to us - and welcome to our agency! Tawnya is great! I hope you meet the rest of the team soon, and thank you! Doug"
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Calee First

July 11, 2024

5  out of  5
rating by Calee First
"All the ladies at Doug's office are so amazing and give wonderful costumer service. They are friendly and helpful!"
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Sergio Santa cruz de Oviedo

May 21, 2024

5  out of  5
rating by Sergio Santa cruz de Oviedo
"Muy profesional el trabajo que realizan,buen trato y muy amables"
We responded:
"Thank you Sergio for your kind review. We appreciate great customers like you!"
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M Gale

February 21, 2024

5  out of  5
rating by M Gale
"Consistently excellent service. Tawnya is very responsive to our (many) policy change requests."
We responded:
"So glad to hear Tawnya is showing you our great customer service! Thank you for your business! "
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Dane Wittrock

September 5, 2023

5  out of  5
rating by Dane Wittrock
"Always helpful and quick to respond to my business needs. Kristy is amazing."
We responded:
"Thank you for your business! "
Profile photo of Tara Norris

Tara Norris

August 4, 2023

5  out of  5
rating by Tara Norris
"I moved away a few years ago, but have kept my Insurance with State Farm of Carroll, because of how amazing, helpful, & kind Tawnya has always been with me!"
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Nicole Cork

June 22, 2023

5  out of  5
rating by Nicole Cork
"Highly recommend Tawnya for all of your insurance needs. She's very knowledgeable and always willing and able to assist with questions. She's also very quick at getting our paperwork to us when adding any new policies. We love Tawnya!"
Profile photo of Connie Harris

Connie Harris

May 24, 2023

5  out of  5
rating by Connie Harris
"Excellent Customer Service"